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Youth Homelessness Continuum Program Coordinator

oregon city, or, or

Youth Homelessness Continuum Program Coordinator


Job ID: 106386


Location: H3S-Housing Authority


Full/Part Time: Full Time






Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:


• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust


By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.


Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging,

so that everyone is honored and celebrated for the richness in diversity they bring.

We encourage applicants of diverse backgrounds and lived experience to apply.



This position will remain open until filled. The first application review will be Monday, August 15, 2022. We reserve the right to close this recruitment at any time on or after that date.



Annual Pay Range: $62,998.53 - $79,828.05


Hourly Pay Range: $30.287756 - $38.378872


Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as a Human Services Coordinator 2.


In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.


This is a full time County position represented by the Housing Authority Employee Association.



The Housing Authority of Clackamas County (HACC) seeks an experienced case manager or program coordinator to join our team of Housing Services Coordinators as the Youth Homelessness Continuum Program Coordinator.


The Housing Services Program supports people in our region experiencing homelessness or who are at-risk of experiencing homelessness. This new position will guide and lead agencies, case managers, peers, and other staff providing housing and wrap-around services to youth experiencing or at risk of experiencing homelessness.


The selected candidate provides support and guidance to agencies that provide youth services navigating challenging situations through one-on-one coaching and case conferencing. The position will assist with document creation, compliance, and co-facilitating meetings. In addition, this position will work with other Housing Services Coordinators in using a by-name list to prioritize and facilitate access to programs, identify and meet agency training and capacity-building needs, connect with service providers, and provide direct participant support in special circumstances. Competitive candidates will be able to facilitate complex meetings among various service providers, often using a by-name list.


HACC is an independent public corporation that provides Public Housing, Affordable Housing, Housing Choice vouchers, and resident services to low-income residents of Clackamas County.


Equity, diversity, and inclusion are at the core of everything we do. Clackamas County is committed to building a workforce that reflects the community we serve. We encourage applicants of diverse backgrounds and experiences to apply in that spirit.


Required Minimum Qualifications/ Transferrable Skills:*


• At least four (4) years of experience working as a case manager or program coordinator for a housing/homeless services agency

• Experience working with youth/youth service providers

• Experience centering equity in a case manager or program coordinator role

• Ability to facilitate complex meetings among various service providers, often using a by-name-list

• Ability to identify and meet training needs

• Ability to establish and maintain effective working relationships with participants, mainstream and culturally specific supportive services in the community, Housing Services team members, and other public and private agencies and County employees

• Must pass a criminal history check which may include national or state fingerprint records check

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment.


Preferred Special Qualifications/ Transferrable Skills:*


• Familiarity with positive youth development and trauma informed careAbility to recognize and address adultism & ageism

• Ability to collaborate with and empower youth with diverse experiences and abilities

• Experience developing documentation and/or framework for documentation

• Ability to understand regulations and use plain language to develop documentation and/or framework for documentation


*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.



Duties may include but are not limited to the following:


• Guide and lead agencies providing youth services Support youth programs coordination across multiple systems, including but not limited to: juvenile justice; DHS Child Protective Services, Foster Care, and Self Sufficiency; behavioral health; schools (including McKinney Vento Liaisons); and housing services programs. Support the Youth Action Board and County youth engagement coordinator. Convene stakeholders and lead plan development for youth housing services system. Represent the youth housing system in stakeholder meetings. Work to increase youth services in Clackamas County.

• Provide support and guidance to service providers navigating challenging situations with participants, property management or the wider services system. This support can be with a single agency or program or with a larger group of agencies or programs.

• Create documents using provider feedback and make them widely available for provider use. Consider Culturally Specific needs concerning document creation including language and content. Ensure compliance on documents necessary to capture participant information, inform participants of rights, collect releases of information, etc.

• Facilitate service-matching meetings, as part of a team, to move people experiencing homelessness off by-name-lists and into permanent housing, prioritizing the most vulnerable, and recognizing the impacts of historic oppression on the BIPOC community

• Identify training needs among the service provider community. Develop a process for meeting training needs through a combination of local expertise and technical assistance. Examples of needs might include creation/development of case plans, life skill building, how to facilitate a safe and non-traumatic move, money management, etc.

• Identify and support capacity-building needs among service providers, for example: Quality Assurance of files and intake procedures, support for case managers to build system navigation skills, build stronger connections to mainstream services, etc.

• Maintain connections with the Housing Services team and mainstream and culturally specific supportive services in the community to ensure: easy access to emergency services; prioritization of the most vulnerable for shelter; connection to service providers based on participant preference; a quick, smooth transition into permanent housing; stability while in permanent housing with supportive services; and, when appropriate, a smooth transition out of supportive housing case management and/or housing subsidy.

• Take on a small case load, as needed. This case load could be referred to the HSC2 Lead for a variety of reasons including challenges connecting with a person needing services, emerging needs of those living outside, an urgent public safety issue, special housing navigation needs, short-term support during a case management transition, helping with an urgent need to connect participants to services, assisting with case management to mitigate a conflict between the participant and the agency, etc.

• Support and lead the creation of housing and services strategies including but not limited to: system-wide engagement, step-up services when a higher level of intervention is needed, move-on strategy to be applied where appropriate, coordination with other systems of care, etc.

• Participating in relevant meetings and trainings.



Working Knowledge of: Principles, methods and techniques in housing-related services serving youth; principles and practices of public administration, including organization design, and budget/grant administration; principles and practices of public relations; needs of individuals with limited economic and social resources; needs of individuals/families within assigned program area; community resources; case management methods and techniques; program evaluation methods and research procedures; office equipment, including personal computers and software programs.


Some Knowledge of: Techniques of supervision, leading work, training, developing and recommending improvements for staff.


Skill to: Plan and coordinate a human service or community program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; lead the work of assigned staff and volunteers; incorporate team participation in decision-making; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; establish and maintain effective working relationships with program clients, community, private and government agencies, County employees and the public; prepare and present written materials and oral presentations for the public;; provide direct program services; interpret policies and develop corresponding program procedures; operate computer software and other office equipment.



This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.



Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.









The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.


The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.



Clackamas County only accepts online applications.


Help With Your Application:





If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).









Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.




Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.


If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


To apply, visit


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