Jobs in ca, usa

Crisis Services Counselor

ca, usa, ca


To Apply Visit: Crisis Services Counselor and select "Apply".


Under direction of the Behavioral Health Care Clinical Program Manager, provides crisis intervention services for  the 24-Hour Crisis Services Program; evaluates individuals in the Amador County Jail, Sutter Amador Hospital emergency room, or the offices of the County Behavioral Health Department; initiates involuntary psychiatric holds under the provisions of W&I Code 5150.

Examples of Duties: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all the duties listed.

  • Performs triage to assign crisis intervention priorities; provides crisis intervention counseling and interventions, including attempting to prevent an involuntary hold.
  • Interviews the client's immediate family members, e.g., spouse or domestic partner, parents, other caretakers for precipitating background information and their ability to provide supportive observation and/or care following the crisis event.
  • Enlists the cooperation and support of other first responders, the emergency room staff, law enforcement personnel, etc., to understand the context of the crisis and in providing ongoing support to the client and family.
  • Evaluates the clients level of suicide potential, psychiatric dysfunction, and/or ability to provide essential self care in developing a care plan.
  • Develops and implements short term care plan to insure the immediate safety of the client and most appropriate level of care.
  • Consults with Clinical Program Manager and other medical and psychiatric personnel on complex cases prior to finalizing a care plan. 
  • Integrates the services of the Behavioral Health Department and other community providers and agencies into the client's individualized care plan. 
  • When necessary, initiates an involuntary hold, notifying and collaborating with other county crisis services when clients are residents of another county, arranging appropriate treatment/placement, and transportation to the holding facility. 
  • Insures the safety of the spouse or domestic partner, children, involved family, and other effected individuals in the crisis situation, including the legally required notifications of potential harm to them.
  • Arranges and documents referrals to appropriate providers and agencies for the immediate and short term treatment plan. 
  • Thoroughly completes documentation of the crisis intervention activities as soon as possible after the conclusion of each event and submits the documentation on a daily basis to the Behavioral Health Department.
  • Attends mandatory monthly crisis services staff meeting.
  • Eligible to participate in behavioral health education programs, conferences and community programs as available.

Knowledge of:

  • Crisis intervention principles and techniques, and county and facility procedures on risk management, client care management, ethical and legal rights for detainment and notification.
  • Psychosocial features of mental illness and addiction.
  • Protocols and/or guidelines for suicide assessment and psychosocial dysfunction.

Ability to:

  • Provide skilled crisis intervention. 
  • Document clinical notes and administrative records.
  • Advise first responders, law enforcement personnel, spouse or domestic partner, family members, other medical and psychiatric personnel on care plan and provision of supportive care. 
  • Analyze case information and reach sound intervention decisions.
  • Perform skilled counseling.
  • Maintain composure and awareness during crisis interventions.
  • Prepare clear, relevant, and accurate reports.
  • Effectively represent the Behavioral Health Department in contacts with clients, other medical and psychiatric personnel, community agency representatives, law enforcement personnel, and the public.


Any combination of training which would likely provide the required knowledge and experience is qualifying. A typical way to obtain the required knowledge and abilities would be:


Possession of a Master's Degree in social work, psychology, marriage and family therapy, counseling, nursing, or related human services field from an accredited college or university.


Employment experience in providing crisis intervention services in a human services agency preferred.

Special Requirements: The State Public Health Officer of California has issued an order on August 5, 2021 requiring all workers who provide services or work in Health Care facilities, which would include the Public Health Department and the Behavioral Health Department, to be vaccinated. Employees in these departments must be fully vaccinated and provide proof of vaccination or provide a qualified Medical Reasons Exemption or Religious Exemption by September 30, 2021. In addition, anyone with an exemption will be required to test weekly. Employees working in the Public Health Department and Behavioral Health Department regardless of vaccination status, shall be required to wear FDA-cleared surgical masks as required by the California Department of Public Health Order. Additionally, the Public Health Order of February 22, 2022 requires employees in these departments to have a booster dose, if eligible or be up to date prior to March 1, 2022. 

Selection Requirement:  All interested applicants must fill out an Amador County employment application.  Applications will be evaluated by a screening committee.  The best qualified candidates will be selected for an interview.

Please note: This recruitment may be used to fill future vacancies in the same or similar classifications for a period of one (1) year.

Amador County is an Equal Opportunity/Affirmative Action employer. Applicants will be considered without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status.